Understand the latest market trends, CMS and DXP best practices, and technology developments to guide your digital strategy.
Nearly three in four customers use self-service. Only one issue in seven gets fully resolved there. The problem lies less in complex requests than in content and journeys that ignore the customer's own situation.
In this post, we’ll examine the benefits of using a CDP and share our list of the 10 best customer data platforms available today.
With Apple & Google closing up shop when it comes to third-party cookies, the martech space is in flux - but building strong consumer-brand relationships starts with first-party data.
In this CDP vs DMP comparison, we’ll analyze the key differences between the two platforms to see which is more useful to your business.
In this post, we’ll examine the most popular customer data platform use cases and how they can benefit your business.
In this article, we take a look at 5 of the top reasons why integrating a DAM/PIM with a DXP leads to more engaging Customer Experiences.
CDP data assemble! A CDP is built very much like a news team. It consists of multiple different data types and delivery vehicles. When combined, they become a powerful team.
If data is the new gold, then consider the rush well and truly underway.
To deliver a modern customer experience, only a joint Marketing & IT strategy will suffice.
Jahia Solutions is an amazing company that I have had the privilege of being a part of for the last year. We have embarked on the journey many other companies have, the pursuit of a design system. This is my take on our journey so far.
2020 was a huge struggle for individuals and businesses, but it did also bring progress, as it transformed work-life balance into a work-life blend
A company's digital presence is as an integral part of the customer journey and overall business success. From your website to your social media to the very product you sell, every digital channel in which you “touch” your customers is part of their overall Digital Experience (DX). To make planning your digital experience stack simpler, we’ve created a 10 step DXS checklist to help you make the right stack choices.
The term “DXP,” or Digital Experience Platform, is tossed out by a lot of companies nowadays. But what exactly defines a DXP can be unclear.