Jahia’s pricing is built on:

• your chosen edition (CMS or DXP)
• your preferred hosting environment (Managed Cloud or On-Premise)
• the scope of your project (number of users and traffic volume).

This ensures you only pay for the capabilities you need, whether you are a growing mid-market company or a global enterprise.

Not automatically. Your pricing remains predictable within your selected tier. You only move to a higher tier if your audience consistently exceeds your plan’s capacity, allowing for budget stability and no surprise overages.

Yes. Jahia is built for growth. You can upgrade from CMS to DXP, switch hosting environments, or move to a higher tier as your requirements evolve. You can also add specialized modules, such as Augmented Search, to extend your platform's capabilities at any time.

It's seamless. Jahia’s modular architecture means you can start with our Free CMS to test our tech stack (Java, GraphQL, Headless) and migrate to Enterprise or DXP versions without losing your customizations. Your code and content scale with you as your needs for governance and advanced marketing grow.

Security is at the core of Jahia Cloud. We provide high-availability hosting with global data center options, including the US and EU, to meet your specific compliance needs. Our infrastructure includes DDoS protection, automated backups, and features designed to help you maintain compliance with global standards like GDPR and CCPA.

Cloud hosting is a flexible option. When selected, it provides a fully managed, secure, and scalable infrastructure, allowing your team to focus on building experiences rather than managing servers.

Support is included in Enterprise plans. For mission-critical projects requiring 24/7 assistance and guaranteed response times (SLAs), we offer a Premium Support tier to ensure your digital operations never sleep.