Customer Support

We love to help. Enjoy peace of mind with Jahia support engineers behind your mission-critical deployments. We've got your back.

Enterprise & Cloud subscriptions

In addition to technical support with guaranteed SLAs, all customers with enterprise and cloud subscriptions are entitled to unlimited software updates, hotfixes and service packs. 

You can also speed up your deployments with Jahia Studio, our integrated developer toolkit, and create your own private app store to easily reuse the modules you develop.

Your subscription also includes access to a dedicated Customer Success Manager who will check in regularly to help you make the most of your Jahia implementation and direct you to the best resources.


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Technical support add-on for your most complex projects

Increase your access to Jahia support engineers during the development phase of large scale, complex projects. Get additional online technical support packages and get extra help to solve issues with product features, application performance and code.

This option is available to both Jahia customers and partners.


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Community edition support

Join the Jahia developer community on Stack Overflow to ask questions and browse topics for answers. Participate in discussions to contribute your knowledge and learn from others.  


Jahia on Stack Overflow

Knowledge base

Maintained and updated by our support team, our KB helps developers quickly find solutions to common roadblocks and get tips on enhancing the speed and quality of your project. 


Let us help you.

Schedule a call with us to explore support options best for you. You’ll make our day.

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