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Customer Support

Expert engineers for your mission-critical deployments.

Deploy and maintain your implementation with technical support adapted to your needs.

Enterprise & Cloud subscriptions

Your subscription includes technical support with guaranteed SLAs, unlimited software updates (releases, hotfixes and service packs), access to Jahia Studio to speed up your deployments and create your own private app store to reuse the modules you develop, and a dedicated Customer Success Manager who helps you get the most from your implementation and connects you to the right resource

Talk to a support expert

Technical support for complex projects

Get direct access to Jahia support engineers during the development phase of large-scale projects. Additional technical support packages to resolve issues with product features, application performance and code. Available to Jahia customers and partners.

Discuss your project

Knowledge base

Our knowledge base, maintained by our support team, helps developers find solutions to common roadblocks and get tips to improve project speed and quality.

Access Jahia Academy

Jahia’s sales and technical teams are highly responsive and attentive, greatly facilitating complex project management.

Project Manager, large enterprise (source: G2)

Need to discuss support options?

Let's find the right fit for your technical requirements.

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