- A new multi-functional platform
- Without any prior online presence, the priority was to deploy a flagship website complete with a digital platform where patients could perform day-to-day transactions, view prescription history, order refills etc., without having to call the support center.
- Flexible integration capabilities across multiple sites
- Create a specialty and home delivery pharmacy offering round-the-clock support and useful resources to help patients take their medications as prescribed.
- Launch an employee portal as fast as possible to connect its 3,000 geographically dispersed employees.
- Their challenge: launch both website and portal within half a year.