Customer data with privacy by design builds trust

Transparent and ethical data marketing builds customer confidence and trust. jExperience’s built-in customer data platform includes privacy by design to help you deliver user-approved experiences.
  • First party data collection and ownership means higher quality data for you and minimal privacy concerns for your customers.
  • Built-in privacy management features give your visitors control over their personal data and how they want to share it.
  • Automatically generate a profile ID for each new visitor and serve up relevant content based on visitor preferences, browsing and interaction history, with the rules engine.
  • Collect and structure data in real-time, including changes to privacy settings, to create up-to-date individual, unified customer profiles.
  • Prioritize loyal customers and identify engaged prospects with real-time decisioning tools such as scoring logic and segmentation.
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Personalized, continuous experiences at every touchpoint

Delightful, frictionless experiences made possible with the combination of great content management, unified customer data and agile personalization tools. jExperience makes it easy.
  • Create and reuse content across all your channels without being constrained by content type or display restrictions.
  • Deliver personalized experiences throughout the customer journey with real-time information from your customer data platform.
  • Profile your customers based on behavior, form fill data, and rules-based segmentation. Then personalize content on each channel for each customer.
  • Easily add AI and machine learning by accessing out-of-the-box algorithms to create anything from basic personalization to advanced experiences.
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Increase conversion and customer retention, more easily & simply

Easy-to-use digital marketing tools help you test, fine-tune and improve your campaigns effectively.
  • Manage all your optimization and personalization projects from a single dashboard.
  • Use A/B testing on anything from a piece of content to a page layout and promote the most successful variant in one click.
  • Access analytics insights to understand campaign performance and identify optimization opportunities.
  • Reuse digital content assets easily with an integrated DAM, available right out of the box.

All the pieces for wow digital experiences, made simpler

From amazing yet easy-to-use forms functionality to pre-built integrations that bring jExperience benefits to Commerce, plus more than 250 connectors, Jahia makes digital simpler.
  • Progressive profiling and ready-to-use form templates give you big results with less work.
  • The Jahia Commerce pre-built integration ensures that you can deliver personalized experiences at every step of the customer journey.  Jahia Commerce empowers marketers to manage all aspects of personalization without requiring IT resources.
  • More than 250 out of the box connectors make building your DX Stack simpler.
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Al-Monitor personalizes reader experience with jExperience“[jExperience] helps us create a very cohesive marketing message and a great overall digital experience. Al-Monitor readers can be driven towards additional personalized content that corresponds ... to what they have already accessed. This data follows our customers where they go, so it’s a consistent experience whether they are getting these recommendations in their inbox or on the website or both.” – Valerie Voci, Head of Digital Strategy and Marketing at Al-Monitor
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