Privacy by Design

With Jahia, GDPR compliant is how you roll

Challenge

Data privacy is the new norm, without which you risk alienating customers and placing your organization in jeopardy. 2018’s General Data Protection Regulation, or GDPR, was just the start. Companies must be more transparent about how they collect,  manage and use all customer  data, not just for those in the EU. Challenges include data privacy, portability, defining consent and customer rights. Many organizations struggle to handle all of this at scale.

Inefficient data management coupled with inflexible technology to which compliance was added versus designed-in from the ground up, worsen  the challenges of compliance for many organizations.

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The stack

jExperience is designed from the ground up to provide the tools necessary for organizations to become and stay compliant with GDPR and other emerging privacy regulations. Whether collecting customer data via forms, social logins, geolocation, or just general behavior across all digital channels, Jahia ensures that the host company is the sole owner of this data and has full control over where it’s stored. This makes it easier to manage data and apply compliant procedures to it.

On top of this, jExperience provides out-of-the-box privacy management components, including built-in “right to erasure” rules and form-mapping functionality that allows users to edit their own personal data.

Although your Chief privacy Officer and your company must ensure your entire organization’s compliance, Jahia tools make it faster and easier for your digital channels so you can to build your compliance strategy with confidence. 

Implementation

Requirements are often focused on having the necessary technology already built into the solution.

This is especially important around GDPR ArticleS 15 & 16, which focus on right of access and right to rectification. jExperience is delivered ready in both areas. For other areas of GDPR , Jahia expers work quickly with you to deliver a customized solution that addresses other privacy-related issues, whether that includes multiple data silos, inconsistent management practices, or more.

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