Both government employees and the general public expect an eGovernment; one which provides a personalized secure experience, ranging from local services to intergovernmental communication, via an enterprise-grade digital portal.
Jahia combines robust service creation, management and delivery with embedded data tracking at scale to help modernize bureaucratic processes. Designed for scale, Jahia enables consistent, data-driven processes across the municipal and federal level.
Easily Create a Flexible Digital Service
Our Digital Experience Platform (DXP) offers an expansive toolset geared towards supporting a digital service roll-out. It’s packaged with numerous templates to quickly create web pages for service portals, intranets and brochure sites, as well as providing hundreds of modules out-of-box - with wide ranging functionalities including form creation, data profile mapping, WYSIWYG document management, personalization & much more.
We specialize in enabling you to build out custom functionalities to replace legacy or disparate systems. You can leverage our application-embed framework to create a government portal that, no matter its technological architecture, can offer a seamlessly consistent service at scale.
The ability to consolidate data across integrated applications is key to building a successful portal experience. Jahia’s embedded Digital Experience capabilities capture all necessary data-points across applications to build effective customer profiles. Not only does this create a consistent experience across-services, with quality of life benefits such as form-prefills, the experience can be tailored to each user, so that only relevant services or information displays according to behaviour, geo-location, session data and more.
Never worry about the security of your constituents’ data. When handling the types of sensitive data captured by government portals, Jahia makes security & reliability our top priority.
From a technical standpoint, the Jahia platform can handle the entire end-to-end user authentication process standalone, or synchronise with in-house SSO or LDAP directories, for a seamless user verification experience across digital services.
We're HIPAA & ISO 27001 certified and our DXP is GDPR-ready, so government bodies can feel confident that the data captured by Jahia exceeds any mandated compliance requirements. We also guarantee an industry-leading 99.9% product uptime, along with fully-automated backup and restore, zero downtime platform upgrades, and 24/7 customer support.
In result of this (Jahia-based) streamlining effort, in 2019 the Parliament has more sites, but fewer servers.
– Christophe Debauche, CMS Specialist at Atos Luxembourg PSF and Jahia Project Manager, The European Parliament
Government Use Cases
Public web content management system
Incident tracking portal
Employee & citizen intranets
Digital service portal
Digital Services at Scale
A single Jahia instance can handle hundreds of diverse sites with thousands of active users — scale a visually & functionally consistent experience across intranets, brochure-pages, voice, IoT apps, micro-sites, voice and more across local and federal government services.
Integrate, Customize, Embed
Leverage StackConnect, Jahia’s no-code integration platform to connect your government portal to 400+ of the most popular IT applications. Harness our modular architecture to create custom processes, or use our application-embed framework to incorporate legacy & existing applications.
Our integration and build tools mean that, no matter the technology architecture, you can create consistent digital services across government, with a solid foundation of user data driving the experience.
Jahia's search capabilities are cutting-edge, built using the GraphQL and ElasticSearch frameworks. If it’s an agency trying to discover the latest grant information or a taxpayer looking for the correct forms, Jahia will surface them in a single click with our Augmented Search function.