How does your CMS fit in your digital experience stack ?

Digital marketing and IT budgets for customer experience management technology have never been so high. Yet evaluating how a new CMS or DXP will fit into the rest of the marketing stack can be quite challenging. CRM, analytics, marketing automation, search, personalization, PIM, DAM, and translation solutions – to name a few – need to be integrated in very different ways, and the answer to "Do you have an integration for X?" must go way beyond a simple yes or no.

In this webinar, Tony White, Founder of ARS Logica and Romain Gauthier, Product Manager at Jahia discuss:

  • real-world martech integration use cases to watch out for
  • strategies for evaluating the potential contribution of individual martech components to overall digital marketing goals

What the video shows

The video explains how a Digital Experience Platform is structured and why integration and data orchestration are critical to delivering advanced digital experiences.

It shows:

  • How a DXP is organized around three core capability areas: creation, infrastructure, and delivery
  • How personalization, including AI-driven capabilities, adapts experiences across regions, languages, and devices
  • How strong integration between CMS, DAM, PIM, CRM, and marketing platforms enables rich, consistent experiences
  • How advanced search and analytics tools improve relevance, usability, and conversion rates
  • How open APIs support real-time data exchange and system interoperability

The video also highlights the role of customer data platforms (CDPs) in managing real-time customer data for both anonymous and authenticated experiences.

Why it matters

A well-architected DXP enables organizations to scale personalization while maintaining flexibility and control.

It helps teams:

  • Deliver coherent, personalized experiences across all digital touchpoints
  • Reduce fragmentation by integrating content, data, and assets into a unified platform
  • Optimize conversion through better search, analytics, and insight-driven decisions
  • Avoid vendor lock-in through open, API-driven architectures
  • Build a future-proof foundation that evolves with customer expectations and technology

By combining modular capabilities, strong integrations, and real-time data management, a DXP supports long-term digital performance and continuous innovation.

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