In choosing Jahia, they found a Java-based platform that enabled them to deliver the dynamic, flagship website of their dreams, while allowing them the flexibility to build on its capabilities into the future.
With their web strategy now reliant on a modern CMS solution, Crédit Agricole Consumer Finance chose to focus on Jahia as a possible vendor. One of the key reasons for this was that much of the bank’s in-house development was done in Java, which was also the underlying technology for Jahia’s platform. On top of that, Franck Hugot received a strong recommendation from BforBank, the online bank launched by Crédit Agricole’s regional entities, which already used Jahia for its e-banking website.
Jahia’s deployment was carried out using agile SCRUM methodology, with a special focus on technical architecture. “As a bank, we had heavy security constraints,” said Franck Hugot. CACF is also developing a growing number of customer journeys for its partners. Namely, by building specialist websites that use Jahia’s APIs in headless mode.
CACF is currently exploring all the capabilities offered by Jahia. With jExperience, Jahia’s personalization and A/B testing solution, a pilot project was launched in mid-2019 to interconnect it with the DMP (Data Management Platform) solution implemented by Crédit Agricole Consumer Finance in 2017.