Customer Experience for Financial Services Exchange

The Customer Experience Exchange for Financial Services brings together 80 C-level and VPs/Directors of Customer Experience, Marketing and Digital Strategy from across the industry to discuss the practicalities of increasing customer retention and loyalty in this hyper-competitive market.

Jahia's speaker slot on Wednesday 24th of February will be driven by Kevin Cochrane, CMO of Jahia and will be about "Giving Imperfect Data A Second Chance". Many businesses suffer under the weight of old legacy systems that carry fragments of data. It may often seem as though these fragments of customer information have no worth. This session will present you with ways to use this data to your advantage, increasing your data pool and your chances of meeting the demands of your customers. 

  • February 23, 2016 (7:30 AM )
    February 24, 2016 (5:00 PM)  ETC
  • Hilton Wembley, Lakeside Way, Wembley, Middlesex HA9 0BU
  • TBC


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