Customer Experience Exchange Financial Services


The Customer Experience Exchange for Financial Services brings together 80 C-level and VPs/Directors of Customer Experience, Marketing and Digital Strategy from across the industry to discuss the practicalities of increasing customer retention and loyalty in this hyper-competitive market.

Join us at this conference to discover how to deliver unique CX (customer experience):

  • How to know if your business ecosystem is truly customer-centric.
  • The 7 customer lifecycle stages - and what to deliver in each one for consistent, progressive value.
  • The one thing that MUST be present to ensure your customer can - and will - trust your brand.

The only differentiator in business today is your customer experience. Discover how to make yours an expression of your brand values to deliver unique customer experiences.

  • October 11, 2016 (7:00 AM )
    October 12, 2016 (4:00 PM)  ETC
  • Intercontinental Miami, 100 Chopin Plaza, Miami, FL 33131
  • TBC More informations


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