Contentsquare

Contentsquare is a technology company headquartered in Paris, France, founded in 2012. It has grown into a global business with offices worldwide and roughly 1,800 employees. It serves approximately 3,000 enterprise and mid-market brands and more than 1.3 million websites. Named customers include Audi, Specsavers, Pirelli, EasyJet, John Lewis, and Ocado. The platform carries strong public ratings on review sites such as G2 and Gartner.

• Contentsquare is an all-in-one digital experience intelligence platform that captures entire user journeys and turns them into AI-powered insights for optimizing customer experience.
• Its capabilities include experience analytics, session replay, heatmaps, and web and mobile app analytics that map how users interact with digital properties, often without manual tagging.
• Experience monitoring detects errors, slowdowns, and points of frustration in real time, while product analytics, conversation intelligence, and voice-of-customer tools deepen understanding of behavior and feedback.
• An AI assistant (Sense) provides contextual analysis and recommendations.
• Common use cases include improving conversion rates, optimizing customer journeys, supporting A/B testing, and increasing customer lifetime value.