La Mutuelle Nationale des Hospitaliers (MNH)

Redesign of the digital ecosystem of France's leading mutual healthcare company

 

 

Jahia’s technology is able to answer the following problem: how to manage several websites that contain both content and applications. Jahia’s technology integrates web services very well.
Margarita Orlova , Web Manager

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Today, Mutuelle Nationale des Hospitaliers is France's leading healthcare mutual. MNH has almost 600,000 members and protects nearly 1 million beneficiaries, healthcare professionals and dependants. 

       

Objectives

  • To educate and engage employees to feel part of broader company values, strategies and initiatives
  • Replace its old website built on PHP which was hard to maintain, had no visual reference for products, used several content management systems and did not, overall, optimize the customer journey.
illustration

       

28k

sessions/month

       

       

2

managed sites

       

       

4

content authors and editors

       

 

 

Solutions

  • A modern technology that integrates easily with all web services, including a directory developed by their banking IT department in .NET as well as an Active Directory to recognize people’s profiles.
  • Integrations: MNH integrated parts of the old PHP app with ESIgate to preserve their significant legacy investments. Now they can easily access digital projects and interact with their customer base (in their CRM).
  • A more modern, responsive website which attracts more users and improves the customer experience (developed in 5 months). 
  • An intranet that provides a significant amount of important information to employees that was previously unavailable (developed in 3 months).
  • Content authors in the Communication Department can add offers independent of IT.
  • Very easy maintenance technically, fast development and deployment for both the intranet and the website.