Keep customers connected to your brand through trust
Quality relationships are built on trust; long-term relationships demonstrate loyalty. Over time, your customer grows an emotional connection with your brand. When a company violates customer trust, the brand is disconnected. The irony is that this outcome can easily be avoided with awareness, a commitment to data protection and privacy alongside business ecosystem planning.
Join CMSWire with Lynn Scheurell, Jahia's Director of Content Marketing, and Jessica Sundstrom, Jahia's VP of Digital, for a one-hour webinar on-demand on the relationships between agility, customer privacy and brand advocacy.
This webinar on-demand covers:
- The 5 critical elements that build customer trust and loyalty
- The business case for investing in customer experience and advocacy
- Emerging regulations around customer data protection and privacy