Jahia Dev Forum > IE8 | The page gets...

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IE8 | The page gets blank when the dialog for any module is cancelled

by  abhinitb »  2013/03/18 07:43

Hi,

In the IE8 browser, when the dialog of any module is opened and is directly cancelled without making any changes to it, the page appears blank until it is refreshed. Also, the dialog doesn't show the close/maximize icon on the right hand top corner.

This happens for all the sites; may it be the default Acme Space or any other.

The modules added through studio on the template set also shows such behaviour.

Does anyone have any idea about it or could share a solution for the same.

Thanks in advance.

 

Best Regards,

Abhinit

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Re: IE8 | The page gets blank when the dialog for any module is cancelled

by  shuber »  2013/03/18 08:43

Could you please tell us the precise version of Jahia you are using ? (Full version number + build number) ? Also could you tell us on which precise Windows + IE versions you are seeing the issue ?

Best regards,

  Serge Huber.

Serge Huber (shuber)

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Re: Re: IE8 | The page gets blank when the dialog for any module is cancelled

by  abhinitb »  2013/03/18 08:57

Hi Serge,

The Jahia version which I am using is : Enterprise-Jahia_xCM_v6.6.1.0_r43343.2144.

In Windows 7 Enterprise, this issue is seen in the IE8 only. In IE7, Google Chrome & FF, it is working fine.

Best Regards,

Abhinit

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Re: Re: Re: IE8 | The page gets blank when the dialog for any module is cancelled

by  shuber »  2013/03/18 09:05

 

Hello,
 
Thank you for providing all the details. Btw why did you not upgrade to IE 9 ?
 
The latest release of the EE is 6.6.1.4 and we fixed an issue in 6.6.1.1 that seems to be the exact one you are describing. So I strongly recommend you upgrade to the latest version :)
 
Best regards,
  Serge Huber.

Serge Huber (shuber)

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Re: Re: Re: Re: IE8 | The page gets blank when the dialog for any module is cancelled

by  abhinitb »  2013/03/18 13:39

 

We have a requirement of having the application tested on IE8 and IE7 as well apart from the latest versions.

Anyways thanks for the quick response. Upgrading to the latest version i.e. 6.6.1.4 should solve this issue, rt ?

Can you please let me know where is this particular version available as I am not able to find it on the site.

Best Regards,

Abhinit

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Re: Re: Re: Re: Re: IE8 | The page gets blank when the dialog for any module is cancelled

by  shuber »  2013/03/18 14:49

As you're using the Enterprise version I'm assuming you're either evaluating Jahia or already a customer ?

If you're already a customer, simply access the customer extranet and you can download the latest release there. If you're evaluating Jahia I recommend you email sales at jahia.com and they should be able to fix you up with a more recent build.

Best regards,

  Serge Huber.

Serge Huber (shuber)

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