Professional Services Consultant

JOB DESCRIPTION

 

JOB TITLE Technical Consultant
Reporting to VP Customer Services
POSITION Full-Time
LOCATION Paris, France 
SALARY Competitive Package
START DATE Immediately

 

Key responsibilities:

The Customer Solutions team at Jahia works with our customers and partners to ensure the success of all projects involving our products. 
We are looking for a consultant, preferably with industry experience, to join our team. The candidate must be comfortable working remotely with an international team and with customers throughout Europe and America. Our missions include :  

  • Technical implementation: implement custom front-end or back-end modules for the customer in house or with partners.
  • Knowledge transfer: technical and functional training to customers and partners.
  • Integration review: code review, specification review, troubleshooting production issues.
  • Specification and conception: assistance to partners writing specifications and help design their project.
  • Pre-sales: technical assistance to the Sales team during pre-sales (building demos, PoC and answering technical questions during our sales process), demonstrate Jahia products to customers and partners.
  • Product enhancement: personal initiatives, internal tools development, providing feedbacks from the field

 

Qualifications / Experience:

  • The ideal candidate will have 2 to 5 years experience and will hold a recognized qualification, preferably but not limited to a Master’s degree.
  • Strong technical expertise and strong skills in software integration, in particular in Java and Web technologies (J2EE, JSP/HTML/CSS, Application Servers such as Apache Tomcat)
  • Extensive technical troubleshooting skills
  • Ability to define high level solutions and provide technical implementation recommendations (including code samples if needed) for clients and partners
  • Strong interpersonal, written and oral communication skills to present technical solutions and Jahia portfolio
  • Ability to work effectively as part of a team with members spread across different locations and time-zones
  • Previous experience in a software consultant role
  • Fluent English and French
  • Strong knowledge of Content Management systems, as well as related industry landscape is a plus
  • Knowledge in webmarketing and/or in eCommerce technologies is a plus

 

MOBILITY :

This position requires frequent travels (up to 40%), domestic and sometimes international.

 

About Us :

Founded in 2002 and headquartered in Geneva, Switzerland, Jahia Solutions Group has its main subsidiary in Paris, France, its North American headquarters in Washington, DC, with offices in Houston, Toronto and throughout Europe. Jahia counts hundreds of global brands and governmental organizations among its loyal customers in more than 15 countries across the globe.

Jahia is an international software vendor that provides the most complete and integrated open-source java platform unifying CMS, Portal, Digital Marketing and Commerce.

 

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