Are You on the Wrong Side of the Digital Experience Adoption Curve?

Re-imagining the right mix of metrics to drive true digital transformation

"Customer expectations are outpacing your digital experience (DX) investments.” We’ve been hearing this for years, and yet we continue to make siloed investments and fall victim to departmental views of digital customer experience. The question in 2016 looms: have you and your organization fallen too far behind? Where are you along the digital transformation journey relative to your competitors? What next steps must you prepare for?

Join CMSWire with Forrester’s Mark Grannan and Jahia’s Jessica Sundstrom for a one-hour webinar that tackles fundamental questions on digital experience’s evolution.

This webinar on-demand will cover:

  • The benefits of embracing a digital experience architecture mentality
  • Pitfalls associated pinning DX responsibility on a single role
  • How successful organizations are redefining "success" in the context of digital experience

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