Jahia the Open Source Web Content Management (WCM) for high-end deployments


Annual Support Offering

Jahia Annual Support offerings include:

  • Global Support team
  • Dedicated World Wide Web Platform (Customer and Partner Extranet)
  • SLA up to 24/5 or 24/7

Jahia Global Support Team provides two types of offerings:

  1. Annual Developer Subscription (for production subscription customers)
  2. Annual Production / Developer Support (for perpetual / oem license customers)

1. Annual Developer Subscription

Annual Developer Subscription is only available for Jahia Enterprise subscription customers who are developing applications and services planned to go in production. Jahia's Developer Subscription includes access to the latest stable release, patches, updates and source code as integration support provided by Jahia's most experienced staff of Architects and Engineers.

Pack
 		SILVER GOLD PLATINUM
Hours 10h 40h 100h
Access web/ssh/email/phone web/ssh/email/phone web/ssh/email/phone
SLA
d: day(s)

Acknowledgement: 3d
Hands-on: 1d

 Acknowledgement: 1d
Hands-on: 1d		 Acknowledgement: 1d
Hands-on: 1d
Pricing

2 490 euro

$3,490

9 990 euro

$13,490

19 990 euro

$27,490
Software Patch UNLIMITED UNLIMITED UNLIMITED
Cluster Environment NO

+ 1 990 euro

+$2,690

+ 1 990 euro

+$2,690
Enterprise Stack (AS/DB) NO

+ 1 990 euro

+$2,690

+ 1 990 euro

+$2,690
Additional Hour Pack (10h)

1 750 euro

$2,490

1 700 euro

$2,340

1 500 euro

$1,990

2. Annual Production & Developer Support (perpetual / OEM license mode)

For our perpetual / OEM license customers, we also provide specific annual production and developer support offering.

If you are interested, please contact us (sales@jahia.com) for more information.