- Features
Services
Jahia technical support is available world-wide by Architects and Developers fully dedicated to and knowledgeable about Jahia software.
Jahia helps and trains Partners as well as customers on how to best use and leverage the Jahia Web Content Integration Software. Our experienced staff can help with development, maintenance and support.
On a case-by-case basis, we also support custom implementations through specific technical assistance plans.
Questions About Services and Support?
Learn more about Jahia services and support.
A Jahia Supported Project is a Successful Project
Jahia provides customers and partners with a wide range of services:
Annual Developer Subscription and Technical Assistance
Annual Developer Subscription and Technical Assistance is globally delivered by Jahia experts and software architect. On a case-by-case basis, we also support customer implementations that helps ensure your Jahia projects meet projected business objectives and ROI. The use of the Jahia software can lead to major cost savings thanks to better licensing and supporting costs. Our professional team can help our partner or customer evaluate, develop and maintain specific integration as generic development / Jahia Software enhancement.
Specific Support Plan
Jahia Technical Consultants and Senior Architects are supporting our clients and Partners world-wide every day. Our team has demonstrated strong skills when supporting them remotely or on site. Our methodology is very pragmatic: we are transferring the knowledge whenever possible and when our expertise is required, we usually know exactly how to providing. Thus, we are proposing, for every new project, a specific support plan that includes:
- Training (generic or customized)
- Remote support through a support contract
- Specific technical assistance (audit of templates, pre production fine tuning, etc.), mainly but not exclusively performed on site. As an Open Source software vendor, we are always defining this support plan at "minima” and are always focusing on both minimizing costs and maximizing knowledge transfer.
Jahia Training and Education
Jahia trainings help partners or customers maximize the benefits of the Jahia platform and technology. Jahia Solutions Group maintains the source code and works together with customers and partners to continuously extend the capabilities offered by the Jahia Web Content Integration Software.
